IT Support- WMS Clerk

Company Name:
Ryder System
Position Description:
The Data Clerk is responsible for providing administrative support to the department.
WMS issues
Reset passwords, kill RF users and any other WMS issues (abends, record locks, etc.)
RF Issues
Our handheld units are out on the floor in the depts.
Printer/copier, desktop, laptop issues
Print wave labels
Run WCS end-of-day
Order toner/ribbons, IT supplies and parts
Request RF repair RMAs
New user IDs requests and setup
Help with Microsoft Office, Outlook, & other software as requested
Varsity History File Move
Email Fernley User Account List
Email Fernley weekend schedul e
Make ID badges
Move workstations/printers as requested
Phone/Voice System Issues
Requirements:
High school diploma/equivalent is required
Intermediate level skills with MS Excel such as freezing/unfreezing panes, hiding/un-hiding data, setting print titles & page breaks, linking workbooks, creating external links, re-directing links, customizing toolbars & menus, protecting a worksheet, filtering options, and chart formatting options
Intermediate level skills with MS Word such as including styles, mail merge, tabs, tables, columns and breaks, graphics, fields, headers and footers, working with margins, page orientation, and spelling/grammar
ADDITIONAL REQUIREMENTS:
Bachelor''s degree in Transportation, Logistics, or Business Administration and prior experience in logistics are preferred
Previous experience in customer service or a call center environment preferred
Ability to prioritize, organize and accomplish work
Candidate must possess strong verbal and written communication skills internally as well as externally
Responsibilities:
Responsible to receive Inbound and Place outbound calls
Customer Service Exception (via email) Communication Data Entry
Track and Trace Perform standard transportation management procedures
Low Visibility Problem Resolution
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. _All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as qualified individual with disability._

Requisition ID: 2014-6760
Job Locations: US-NV-FERNLEYUS-NV-SPARKSUS-NV-RENO
Posted Date: 5/7/2014
Category: Admin Support, Clerical & Service Coordinators
Employment Type: Regular - Full Time (4)
Travel Requirements: 0%

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